In non-profit organizations, the employees are driven by
much more than monetary gain. Non-profit organizations cannot lure employees in
with monetary perks as is the case with for-profits, nor can they motivate
employees to work harder and increase productivity through monetary perks, cash
benefits or paid vacations and leaves. These employees are much more likely to
be motivated due to intrinsic factors than they are likely to see an
opportunity for motivation in extrinsic motivating factors.
For non-profit employees, organizations need to focus mostly
on the intrinsic factors that motivate individuals. The word non-profit
naturally implies that extrinsic factors of motivation will not be as helpful
in achieving the desired results where it concerns non-profit employees. When
rewards and punishments are used as extrinsic factors of motivation, they
usually result in only short term motivation, and accordingly, short term
results. If an organization understands the psychological principles which are
fueling employee motivation, however, and find effective ways to connect these
principles to the relative business goals, individuals can be raised to much
higher levels of performance than is usually thought possible. Also, connecting
the underlying motivating factors with performance and, ultimately, results
makes it possible for the organization to sustain the high level of performance
over a longer term period.
A non-profit employee will be more inclined towards
fulfilling his self actualization and esteem needs than the others. The drive
to fulfill basic needs will be there, but the employee in question will be more
concerned with the part that he can play in achieving the task at hand, rather
than the material rewards he or she hopes to receive upon completing the task. According
to McClelland’s theory of needs, a non-profit employee will be more concerned
with fulfilling the need for achievement more than other of the three needs mentioned
in the theory.
Non-profit
organizations need to understand that the workplace is dynamic. It is a known
and well established fact that neither the organization nor its workforce can
be expected to be static over any period of time. Therefore, it is important to
design motivation programs that are viable to survive through the dynamics of
the workplace. This can be achieved through creating as well as sustaining an
environment where each employee is capable of motivating themselves
effectively. If developing and sustaining employee motivation is seen as an
ongoing process, the results will ultimately be more fruitful.
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